Shipping policy

At Holo, we strive to provide you with the best service and ensure your products arrive safely and promptly. Here are the details of our shipping policy:

  1. Processing Time: All orders are processed within 2-3 business days. Please note that orders are not shipped or delivered on weekends or holidays.

  2. Shipping Time: After processing, standard shipping typically takes 5-7 business days for delivery. Delivery times may vary depending on your location and any shipping carrier delays, which are beyond our control.

  3. Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. We offer free standard shipping on orders over $100.

  4. Order Confirmation & Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment.

  5. Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

  6. International Shipping: At this time, we do not offer international shipping. We currently only ship within the United States.

If you have any questions or need assistance with your order, please contact our Customer Experience Team at info@alohaholo.com. We are here to help and ensure you have a smooth shopping experience with Holo.